Everything your pharmacy needs
The only AI-native pharmacy management system. Get everything you need for connected care in one seamless platform.
Core Pharmacy Management Software
Manage patients, process prescriptions, and run the full Rx lifecycle in one native workspace. CareLink auto triages intake, flags missing data, routes work to the right queue, and generates audit ready reports with weekly updates.
Point of Sale and Payments
Every workstation is a POS with integrated payments and clean reconciliation. CareLink supports Rx and OTC sales, deliveries, refunds, PSE tracking, and automatically tags exceptions and high risk patterns for staff review.
Phone, Text, and IVR Automation
Unlimited phone lines with your existing number for voice and text. Automate inbound and outbound calls like Rx ready, refill reminders, and out of stock, while AI captures structured outcomes, filters spam, and escalates clinical topics when needed.
Patient App and Portal
White labeled iOS and Android apps plus a portal for refills, profile updates, documents, and e signatures. CareLink reduces inbound calls by guiding patients through self serve flows and keeps staff in the loop with smart notifications.
Specialty Access and Prior Authorization
Unify benefits, coverage checks, and prior authorizations in one command center. CareLink keeps patients and prescribers in sync without bouncing between systems.
Patient Engagement and Adherence
Personalized messaging across text, voice, and portal based on prescription status and patient context. CareLink triggers the right outreach at the right time, tracks responses, and surfaces adherence risks and barriers for staff action.
Inventory and Delivery Management
Real time inventory with automated low stock alerts and exception based workflows. Optimize delivery routes, capture digital delivery confirmation, and keep patients updated automatically with status messages and ETAs.
Audit Defense and Compliance Readiness
Proactive alerting for anomalous prescriptions and high risk patterns, plus built in audit trails. Respond faster with deadline tracking, automated document gathering, and response management that cuts audit labor hours dramatically.
